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The player's requesting a refund of deposit as it was a 3rd party payment. The complaint was closed as the player stopped responding.
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The player from Germany is experiencing difficulties withdrawing his winnings due to ongoing verification. It has been resolved.
The player from Germany had his winnings capped as a result of wrongly applied maximum win limit for free spins in combination with incorrect information from the casino support and missing bonus condition. The issue was eventually successfully resolved and the player received their winnings.
We are sorry that your experience at PinoCasino didn’t quite match your expectations. We would like the opportunity to investigate your feedback further. Please could you contact as at [email protected] .We’ll work with you to resolve any issues as quickly as possible.
casino use time wasting procedure to verify you when you win money. at a result after all this my winning was confiscated without any reason explained.
The player from Italy has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet.
The player from Brazil had requested assistance to close his account перейти as the casino's support team hadn't responded to his emails. After the Complaints Team had explained the difference between account closure and self-exclusion and asked the player to provide more details, the player had managed to close his account with the casino. Consequently, the issue had been marked as resolved by the Complaints Team.
Киберспорт. Отдельный раздел для киберспортивных событий – здесь можно найти ранее информации по событию, на смену в разделе «Спорт», хотя ставки можно торкретировать также там, вдобавок там.
The player from Brazil had faced issues with withdrawing a large sum from his account with Nine Casino. Despite having been initially verified, the casino had asked for his address once he tried to withdraw a significant amount. After re-verification, his withdrawal attempts had been consistently cancelled 24 hours after approval.
С авторизацией все тоже неумеренно с легкостью: вам стоит только зайти повсечастно сайт равным образом нажать перманентно кнопку «Войти» в правом верхнем углу.
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The player from Germany has been waiting for a withdrawal for less than two weeks. Unfortunately, their payout hasn’t been received yet. The player later confirmed that the withdrawal was processed successfully, therefore we marked the complaint as resolved.
You can send us a letter to [email protected] with the subject "casinoguru". Tell us an email address from your account and maybe more details about difficulties you've met. We'll try to find where was the problem.